Solving LeanIX Case Study — Improving EAM Matrix Report

Matrix report UI, credit -LeanIX

Solution

  1. Minimum Viable Feature
  2. Technical debts &
  3. Urgency
  1. 2 out of 8 customers find the report takes time to load (including any change to the filter which delays the report load time).
  2. 5 out of 8 customers find it challenging with the existing overview (space optimisation reported).
  3. 1 out of 8 customers need export facility for the application matrix & diagrams to PPT.
  4. Understanding of the Application matrix architecture is a challenge for all our customers in general. 1 out of 8 customers find it challenging with the filters in the matrix report.
  5. 1 out of 8 customers need a capability of filling the matrix report with 900 User Groups, 300 Business Capabilities and 10k Applications.
  1. Must-Have,
  2. Should-Have,
  3. Could-Have, and
  4. Won’t-Have
  1. User should not lose the overview of the matrix report while loading, refreshing the screen.
  2. User should be able to view the entire report in one screen.
  3. Matrix report should recalibrate while selecting, deselecting the filters to optimise space.
  4. User should be able to increase and decrease the overview of the matrix report.
  1. The application matrix should load quickly once the user navigate to the report in the EAM application and perform his daily operations.
  2. User should be able to change filters without worrying about matrix report to load.
  1. User should be able export the Application Matrix Report and Diagrams in the local system.
  2. While exporting, the user should be able to perform his work in the dashboard while the downloading can be carried out in the background.
  3. Once exported, user can view the same in Power point with each slide containing information about user group, business capabilities and application.
  4. Once exported, user can view the same in Excel in tabular format.
  5. Addition of export facility should not impact the load time of the report.
  1. As a user of EAM application, I should receive onboard training and walkthrough of the entire dashboard.
  2. The matrix report should provide a better First Time User Experience and work around with examples once the report loads.
  3. The matrix report should contain legends arounds its rows and column for better understanding.
  1. User should be able to figure out which Application is used by whom.
  2. User should be able to establish relations between 900 User Groups, 300 Business Capabilities and 10k Applications in a way that the data in the cell are auto populated.
  3. User should be able to view the entire report in one screen.
  4. User should be able to zoom in and zoom out the application matrix.
  5. Addition of export facility should not impact the load time of the report.

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